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Return/Refund Policy

RETURN / REFUND POLICY
 
Returns (if applicable)

We want you to be 100% delighted with your purchase from Dubhly! If you are unhappy with your purchase for any reason, you may return it within 30 days for a full refund (less promotional discounts and shipping charges).

If you would like to exchange an item, you will receive a credit equal to your purchase price toward the new item. Returned items must be in new, unused condition with all original packaging intact and tags attached.
 

 

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected]

 

 
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Dubhly stands behind the quality of all the products we carry. If you receive a defective or damaged item, please e-mail us at [email protected].

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